Terms and Conditions – When 786 Online Gaming Platform

Throughout these Terms and Conditions, certain words and phrases carry specific meanings. Understanding these definitions will help you interpret your rights and obligations as a when 786 player clearly and without confusion.

By accessing the when 786 platform — whether by visiting the website, creating an account, making a deposit or placing a bet — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. This agreement takes effect immediately from the moment you register an account.

If you are accessing when 786 on behalf of another person, you confirm that you have authority to bind that person to these terms and that the person meets all eligibility requirements set out in Section 3.

When 786 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any update constitutes acceptance of the revised terms. We will notify registered players of material changes via email or in-platform notification before changes take effect.

To register and maintain an account on when 786, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. when 786 operates a strict minimum age policy and will terminate any account found to belong to a person under 18 without notice and without refund of any balance.
• You must be a real, natural person. Corporate entities, automated systems and bots may not register accounts on when 786.
• You must have the legal capacity to enter into binding contracts in the jurisdiction in which you reside.
• You must not have been previously excluded from the when 786 platform or had an account terminated for rule violations.
• You must not be registered on any self-exclusion programme that covers the when 786 platform.
• You must provide accurate, truthful and complete information during account registration. when 786 reserves the right to request identity verification documents at any time.

When 786 reserves the right to request proof of age, identity and address from any player at any time. Failure to provide requested documentation within the timeframe specified by our support team may result in account suspension pending verification.

Each player may hold only one account on when 786. Opening multiple accounts — whether using the same details or different ones — is strictly prohibited and constitutes Prohibited Conduct as defined in Section 9. When 786 employs automated detection to identify duplicate accounts, and any accounts identified as duplicates will be closed with any balance forfeited.

During registration, you are required to provide your real name, a valid Pakistani mobile number, and a working email address. This information must be accurate and kept up to date. You are responsible for maintaining the security of your account login credentials. When 786 will never ask for your password in any communication.

You are solely responsible for all activity that takes place under your account. If you believe that your account credentials have been compromised, contact when 786 support immediately via live chat or WhatsApp. We will take immediate steps to secure the account pending investigation.

• Accounts are personal and non-transferable. You may not sell, transfer or gift your when 786 account to any other person.
• You may not allow any other person to access or use your when 786 account.
• When 786 reserves the right to refuse account registration to any applicant at its sole discretion.
• Account balances are denominated entirely in PKR. No conversion to any other currency is offered or available.

When 786 accepts deposits exclusively in Pakistani Rupees (PKR) through the following payment methods: JazzCash, Easypaisa, NayaPay, SadaPay, IBFT bank transfer and Visa/Mastercard debit or credit cards issued by Pakistani banks. No other payment methods are accepted.

The minimum deposit amount on when 786 is Rs 500. There is no standard maximum deposit limit, however when 786 reserves the right to apply enhanced due diligence to large deposits and may request additional verification documentation before crediting very large deposits to a player's account.

• Deposits via JazzCash and Easypaisa typically credit to your when 786 account within 30 seconds of payment completion.
• IBFT and bank card deposits may take between 2 and 15 minutes depending on network conditions.
• Deposits will only be accepted from payment accounts that are registered in your own name. Third-party deposits are strictly prohibited.
• When 786 does not charge any fee on standard deposits. However, your payment provider may apply its own transaction charges. These are outside when 786's control.
• Deposits made in error cannot be reversed once credited to the when 786 account and wagered. Contact support immediately if a deposit is made in error before any bets are placed.

Players may request withdrawal of available account balances at any time, subject to the conditions set out in this section. Withdrawals are processed in PKR only, back to the same payment method used for the player's most recent deposit.

The minimum withdrawal amount on when 786 is Rs 500. When 786 aims to process all withdrawal requests within 24 hours of the request being submitted. Processing times for specific payment methods are as follows:

• JazzCash / Easypaisa: Typically processed within 2–6 hours. Funds appear in your mobile wallet within minutes of processing.
• NayaPay / SadaPay: Typically processed within 6–12 hours.
• IBFT Bank Transfer: Processed within 24 hours. Funds clear subject to your bank's own processing schedule.
• Visa / Mastercard: Processed within 24 hours. Card credits may take 3–5 business days to appear depending on the issuing bank.

When 786 does not charge withdrawal fees. Withdrawals may be delayed or withheld in the following circumstances: pending identity verification, suspected bonus abuse, suspected fraudulent activity, or an active investigation into the account. When 786 will notify the player of any such hold and provide a reasonable timeline for resolution.

Funds that were deposited but never wagered — or that were deposited as suspected bonus abuse — may be subject to enhanced verification before withdrawal is approved. When 786 reserves the right to deduct any bonus amount that has not met its applicable wagering requirements before processing a withdrawal.

When 786 offers promotional bonuses, free bets, cashback offers and other incentives to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each individual promotion, which will be clearly stated when the offer is presented.

Unless the specific promotion terms state otherwise, the following general bonus rules apply across all when 786 promotions:

• Bonuses credited to a when 786 account must meet the stated wagering requirement before any portion of the bonus balance can be withdrawn. Wagering requirements will be clearly stated in the promotion terms and are typically expressed as a multiple of the bonus amount (e.g. 20x, 30x).
• Only one bonus can be active at any time per when 786 account unless a promotion explicitly states otherwise.
• Bonuses are personal to the account that received them and may not be transferred.
• When 786 reserves the right to withdraw any bonus if there is evidence of abuse, misuse, exploitation of software errors, or any behaviour intended to circumvent the spirit of a promotion.
• Bonuses that have not been claimed within the stated claim window will expire and cannot be retrospectively applied.
• When 786 reserves the right to amend, withdraw or cancel any promotion at any time. We will provide reasonable notice to affected players wherever possible.

All bets placed on when 786 are subject to the specific rules applicable to each game or market, which are displayed within each game interface. The following general betting rules apply to all wagers placed on the platform:

• Bets can only be placed by logged-in, verified account holders with sufficient available balance.
• Once a bet has been accepted and confirmed by the when 786 system, it cannot be cancelled or amended by the player.
• The minimum bet across most when 786 games is Rs 100. Maximum stakes vary by game and table and are displayed at the time of betting.
• When 786 reserves the right to void any bet placed as a result of a system error, pricing error, technical malfunction or data feed failure. Where bets are voided, the stake will be returned to the player's account in full.
• In the event of a genuine dispute about a bet result, the when 786 recorded result takes precedence. Players may raise disputes within 72 hours of the event result being declared by contacting support with full details.
• When 786 reserves the right to limit, suspend or close the account of any player who demonstrates a pattern of placing bets that exploit pricing errors or technical vulnerabilities.

For live dealer games, the outcome as determined by the live dealer and verified by the when 786 live stream recording is final. For RNG-based games, the outcome as generated and recorded by the certified random number generator is final.

The following conduct is strictly prohibited on the when 786 platform. Violation of any of these rules will result in account suspension or permanent termination, forfeiture of any balance, and may result in reporting to relevant authorities:

• Registering more than one account — either alone or in collusion with others — to claim multiple bonuses or exploit promotional offers.
• Using automated software, bots, scripts, artificial intelligence tools or any other non-human mechanism to place bets or interact with the when 786 platform.
• Colluding with other players to manipulate game outcomes, share hole card information in Poker, or otherwise undermine the fairness of games on when 786.
• Making deposits through third-party payment accounts — i.e., accounts not registered in your own name.
• Engaging in money laundering, using when 786 to process funds derived from illegal activity, or structuring transactions to avoid detection.
• Exploiting software errors, bugs or pricing mistakes — any winnings generated through such exploitation may be voided.
• Threatening, harassing or abusing when 786 staff or other players in any communication channel.
• Providing false identity documents or false information during account verification.
• Allowing a minor (person under 18) to access or use your when 786 account.
• Any behaviour that when 786 reasonably believes constitutes fraud, deception or an attempt to gain an unfair advantage.

When 786 is committed to promoting responsible gaming and player wellbeing. We provide a range of tools to help players stay in control of their activity on the platform. These tools are available through the account dashboard and can be activated at any time:

• Deposit Limits: Set daily, weekly or monthly caps on how much you can deposit into your when 786 account. Limits take effect immediately and cannot be increased for a minimum of 24 hours after being set.
• Session Time Reminders: Enable alerts that notify you after a set period of continuous play — available in 30-minute and 60-minute intervals.
• Cooling-Off Period: Request a temporary break from the when 786 platform of 24 hours, 7 days or 30 days. During a cooling-off period your account will be inaccessible for gaming purposes.
• Self-Exclusion: Request exclusion from when 786 for a period of 30, 90 or 180 days, or permanently. Self-exclusion requests are processed within 24 hours. Once self-exclusion is active, the account cannot be reopened before the exclusion period ends.

If you believe your gaming is causing financial or personal harm, please contact when 786 support immediately. Our team is available 24/7 and will assist with any account restrictions you need applied without delay. The full when 786 Responsible Gaming guide is available at when786.net/responsible-gaming.

When 786 collects, processes and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using the when 786 platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

When 786 will never sell your personal data to third parties for marketing purposes. Data shared with payment processors and identity verification providers is shared only to the extent necessary to facilitate your account transactions and comply with applicable anti-money laundering obligations.

You have the right to request access to the personal data when 786 holds about you, to request corrections, and to request deletion subject to our legal obligations to retain certain data. Contact support@when786.net to exercise any data rights. Full details are available in our Privacy Policy.

Either party may terminate a when 786 player account at any time. Players may close their account by contacting support. When 786 will process account closure within 48 hours and return any remaining available balance to the player's verified payment method, subject to standard withdrawal conditions.

When 786 reserves the right to suspend or permanently terminate any account at its discretion in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within a reasonable timeframe.
• Suspected involvement in money laundering, fraud or criminal activity.
• Providing false information during registration or verification.
• Engaging in any Prohibited Conduct as defined in Section 9.
• A court order, regulatory requirement or law enforcement request.

Where termination results from a breach by the player, when 786 reserves the right to withhold any balance in the account pending investigation. If the investigation confirms a breach, the balance may be forfeited. If no breach is confirmed, the balance will be returned.

When 786 provides its platform and services on an "as is" and "as available" basis. While we work hard to maintain a stable, secure and fair platform, we cannot guarantee uninterrupted availability or the complete absence of technical errors.

To the maximum extent permitted by applicable law, when 786's total liability to any player in connection with any claim arising from use of the platform shall not exceed the total amount deposited by that player in the 30 days immediately preceding the event giving rise to the claim.

When 786 shall not be liable for any of the following:

• Loss of profits, revenue, data or business opportunity resulting from use or inability to use the platform.
• Technical failures caused by internet connectivity issues, device hardware or software outside when 786's control.
• Losses resulting from the player's failure to follow these Terms and Conditions.
• Losses resulting from unauthorised access to a player's account where when 786 was not negligent in its security obligations.
• Actions of third-party payment providers, banks or mobile network operators.

When 786 may update, revise or replace these Terms and Conditions at any time. Changes that materially affect player rights or obligations will be communicated to registered players via email and/or in-platform notification at least 7 days before they take effect where practicable.

Minor updates — such as clarifications, formatting changes or corrections of typographical errors — may be made without advance notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the when 786 platform after any update to these Terms and Conditions constitutes your acceptance of the updated version. If you do not accept the updated terms, you should stop using the platform and request account closure as described in Section 12.

If you have any questions about these Terms and Conditions, your account, or any aspect of the when 786 platform, our support team is available 24 hours a day, 7 days a week through the following channels:

• Live Chat: Available directly through the when 786 platform when logged in. Average response time under 2 minutes during peak hours.
• WhatsApp: Contact our dedicated when 786 WhatsApp support line for account queries and urgent issues.
• Email: support@when786.net — queries are typically acknowledged within 4 hours and resolved within 24 hours.

For formal legal notices or disputes that cannot be resolved through standard support channels, please correspond in writing to when 786 using the contact details provided in the platform's legal section.